FREQUENTLY ASKED QUESTIONS
1) CAN OUR ORGANIZATION COMMUNICATE TO PEOPLE WHAT WE WILL BE PAID FOR THE SUBSCRIPTIONS?
No, schools and organizations may not tell a potential subscriber the total amount of the commission being paid to the organization. According to the Alliance for Audited Media (AAM) this can serve as an “inducement” for someone to subscriber only for the purpose of helping your organization. Our subscription programs reinforce the goal that new subscribers should want to actually read the newspaper and utilize all the benefits like coupons and staying well informed. We believe in the merits of reading and staying informed with current events. Newspapers are good for individuals and the entire community!
2) DOES THE SUBSCRIBER NEED TO COMPLETE THE FORM?
Yes, each subscriber must complete and sign the entire form in order for us to verify the subscriber placed and paid for the order themselves. All orders will be verified.
3) HOW DO WE COLLECT MONEY?
Each subscriber must pay for their own subscription – gift subscriptions are not allowed. Check or credit card payments only. All checks should be made payable to the newspaper be subscribed to. In some markets, like Southern California, that include multiple newspaper that make up a region or group, checks made out to the parent company or group is acceptable. A check will be submitted with the subscription order(s). The name on the check or credit card must match the name on the subscription order form. Cash, money orders, cashier checks, gift or prepaid credit cards are not allowed.
4) WILL MY ORGANIZATION BE PAID FOR ALL OF THE ORDERS SUBMITTED?
Your organization will be paid a generous commission for all subscription orders that meet our program guidelines. If a subscriber orders more than one subscription, we prefer that a subscription has a different name assigned with each new subscription. Your program administrators will handle these types of subscriptions separately.
5) WHAT HAPPENS TO THE MONEY FROM REJECTED ORDERS
Payments are not processed on rejected orders.
6) IS THERE A MINIMUM OR MAXIMUM NUMBER OF SUBSCRIPTIONS WE NEED TO SUBMIT?
There is no minimum or maximum number of orders to submit.
7) WHEN WILL NEWSPAPER DELIVERY START?
Subscribers can expect newspaper delivery to begin 2-3 weeks from when the forms are submitted to us. Phone verification of the order and delivery will commence approximately 11 days after delivery starts.
8) WHEN WILL MY ORGANIZATION RECEIVE THEIR CHECK?
The check should arrive approximately 45 days from when the subscriptions were started.
9) I WANT TO PROMOTE THIS PROGRAM ON MY SOCIAL MEDIA SITES; IS THIS ALLOWED?
No, there is no promotion on social media sites such as Facebook, Craigslist, Twitter or others. However, you may promote your campaign on your organization’s website/homepage but you may not mention the commission (refer to FAQ #1).
10) CAN OUR ORGANIZATION MAKE COPIES OF THE FLYERS?
Yes, although we prefer online submissions and e-flyers, we do allow printed copies to be filled out and accompanied with a signed check, made out to the appropriate newspaper (refer to FAQ #3). The printed forms must not be modified and must include: 1) all FAQs, 2) Valid Signature and 3) Terms and Conditions. We recommend a on a 2-sided copy.
11) CAN THE NEW FORMS BE USED TO RENEW THE PREVIOUS YEAR’S SUBSCRIPTIONS?
Offer available to non-subscribers. (Must not have been a subscriber in the past thirty days) unless you currently have a fundraising subscription. If so, your fundraising subscription can be renewed at the fundraising rate, if it is expiring within 90 days.
12) CAN A MINOR CHILD COMPLETE THE FORM AND SUBSCRIBE ON BEHALF OF THE HOUSEHOLD?
No, all subscriptions must be completed and paid for by an adult over the age of 18. Parents and guardians can purchase a subscription on behalf of their child.